Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
Show All Answers
For further information:Phone: (408) 779-7237 Fax: (408) 778-1564
From the North Exit Highway 101 at East Dunne Avenue. Turn right on East Dunne and travel for approximately 1.5 miles. Turn right onto Peak Avenue at the stop sign (Peak Avenue is at the first stop sign after you cross Monterey Road). Turn left on W. Main Avenue and the parking lot is the first driveway on your left.
From the South Exit Highway 101 at East Dunne Avenue. Turn left on East Dunne, cross over the highway, and travel for approximately 1.5 miles. Turn right onto Peak Avenue at the stop sign (Peak Avenue is at the first stop sign after you cross Monterey Road). Turn left on W. Main Avenue and the parking lot is the first driveway on your left. View Map
The Department hours are from 8:00 am to 5:00 pm, Mondays through Friday (closed between 12 noon - 1:00 pm). A Planner or Development Services Technician is available during these hours to answer questions or provide service.
Minor exceptions to building setbacks and height limits may be approved by the Community Development Director. Please refer to Chapter 18.57 of the Zoning Ordinance to determine if a minor exception is possible.
A suspect is considered known when you, or someone else, knows the person, or knows where to find the person who committed the crime, or you know the license plate number of the suspect vehicle.
After submitting your application and a copy of your drivers license, contact the utility billing office. For same day service requests prior to 3:00pm, an additional $53 is due at the time of request. If the request for service is made after 3:00pm or on weekends/holidays, an after hours service fee of $108.00 will be due.
Approximately 14 days after the delinquent date, a shut-off notice is mailed. You are assessed a $14 delinquent charge for each notice sent to you. It is recommended that all PAST-DUE payments be made at City Hall. Please read notice for "date of water shut-off" and "last date payment must be received." Accounts that are shut off for non-payment are assessed an additional $53 fee.
No deposit is required at this time, however, a $38 nonrefundable service fee will be added to your first bill for all new and reactivating accounts.